Website Design FAQs

We were originally based in Cardiff, now we're a fully remote web studio. It helps us keep overheads low and pass those savings directly on to our clients.

If you'd like to meet in person, we're always happy to arrange that where possible.

We work day-to-day using Microsoft Teams and Basecamp, making it easy to stay in touch and keep your project on track from start to finish.

WordPress is our platform of choice because it's flexible, scalable, and straightforward to manage once your site is live.

We're also happy to work with other CMS options depending on your project requirements.

We follow a structured, transparent process to ensure quality at every stage. You can learn more about our process by visting our Services page.

Most projects take between 4 and 8 weeks from kick-off to launch, depending on scope and how quickly content and feedback are provided. We'll give you a clear timeline before we start.

Every project is quoted individually based on scope, functionality, and goals, but as a general guide, a custom-built WordPress business website typically starts from £3,000 and eCommerce stores from £6,000.

We use a simple staged payment structure based on project milestones.

A 25% deposit is required to begin, with the remaining balance split across key stages of the project and final delivery prior to launch.

All projects are covered by a clear written agreement outlining scope, timelines, and payment terms to ensure everything is transparent and agreed before work begins.

Yes, if a project genuinely requires it. But for most clients, it's not usually the best approach.

We typically recommend using a proven open-source platform such as WordPress and building a fully custom site on top of it. It's generally faster to build, easier to maintain long term, and benefits from a well-supported ecosystem, which helps with ongoing updates and security.

If you do have requirements that genuinely call for a fully custom CMS, we can look at a tailored solution.

Website redesign is one of our most common services. We can redesign your existing site to improve performance, usability, and conversion without losing what's already working.

We build websites using WordPress in a way that makes it easy for you to update text, images, and basic content yourself without needing any technical knowledge.

We build every website with strong SEO foundations in place, including fast load times, clean code structure, proper heading hierarchy, schema markup, and Google Search Console setup. This ensures your site is in the best possible position to be indexed and understood by search engines.

Ranking on Google (especially for competitive keywords) depends on factors such as competition, content quality, backlinks, and continued SEO activity.

For businesses in competitive markets, ongoing SEO and content strategy are often required to achieve and maintain strong rankings.

We offer a range of maintenance plans to fit any type of site, from simple annual plans to monthly ones for complex sites with heavy traffic. You can learn more on our WordPress maintenance page.

We're happy to work alongside existing teams, whether that means building a site that slots into a wider campaign, or simply handing over a well-structured, properly built WordPress site that's easy for your team to work with.